OZ GOLF SHOP FREQUENTLY ASKED QUESTIONS AND ANSWERS |
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| Q: | Are clubs sold by OzGolfShop genuine? |
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| A: | EVERY GOLF CLUB WE SELL IS GENUINE. Sorry, but it does get very annoying, answering questions on this matter. WE ONLY SELL GENUINE GOLF CLUBS and will not enter into prolonged email discussions on the matter. If you have any doubts at all, check out our Feedback please, real buyers write it. ALSO PLEASE NOTE: Most Golf Clubs these days are made, or have components made in China. That includes the top brands like Callaway, Taylor Made, Cleveland, etc, etc. We buy only from reputable dealers in the USA where penalties for selling fakes are much harsher than here in Australia, and unequivicably guarantee our clubs are genuine. |
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| Q: | Does this club have a Serial Number? | |
| A: | All our Golf clubs from the major brands like Callaway, Taylor Made, Nike, Titleist, Ping, Cleveland, etc, that Serial Number their clubs, have their Serial Numbers. With some of the cheaper lines, particularly putters, manufacturers do not put Serial Numbers on them. In short, any club that should have a Serial Number, has one. | |
| Q: | How do I know if a club I am interested in conforms to the 2008 rules? | |
| A: | We detail any non-conforming club as such in our description. Any doubts or queries on the legality of a club under the new 2008 rules can be answered off the official list at this link. http://www.usga.org/playing/clubs_and_balls/driver/non-conforming_driver_list.html | |
| Q: | Does this club come with a head cover? |
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| A: | See our Headcover Policy | |
| Q: | I have won more than one auction and would like to combine shipping. Could you send me a combined shipping invoice? |
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| A: | Yes, advise us on winning the first item that you are bidding on other items | |
| Q: | I live close by, can I pick up my item and save postage cost? |
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| A: | In most cases, yes, but you must email for available time | |
| Q: | I am looking for a club that you do not have listed. Do you have this club, and what can you sell it to me for? |
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| A: | If we do not have a club listed on eBay, we do not currently have the club for sale. We wish we could help, but we simply do not have time to look for, describe, and price individual requests for clubs. Please watch our eBay items, we list new items frequently. Thank you for asking. | |
| Q: | There is a contradiction in the description, which is correct? | |
| A: | Unfortunately, this does sometimes happen, kindly email jack@ozgolfshop to notify and it will be fixed up. | |
We provide excellent customer service and generally reply to email questions very quickly. If you email us a question and do not receive a reply, there may be a problem with your spam filter, or the address you have on file with eBay. Please check the email address you have registered through eBay and be sure to email us through eBay by clicking on the Ask Seller a Question located at the top of every auction page. |
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